This document is a translation of the Turkish original. In case of conflict, the Turkish text prevails.
Effective: 2026.08.19
Fetih Vakti is a free, browser-based Ottoman-themed online strategy game operated by LinaSource Yazılım. You can always reach us through the channels below.
📧 **E-mail:** destek@linasource.com
⏱️ **Response time:** on business days, 24–48 hours on average
🕐 **Working hours:** Monday–Friday, 09:00–18:00 (Türkiye time, UTC+3)
### 🎮 In-Game Support
Cheat reports, appeals against account suspension, technical problems, payment issues:
destek@linasource.com — write **"Game Support"** in the subject line.
### 🔒 Privacy & KVKK / GDPR Requests
Requests to access, rectify, erase or port your personal data:
destek@linasource.com — write **"KVKK Request"** in the subject line. You must attach a document verifying your identity. We respond within 30 days at the latest.
### 📢 Advertising & Partnerships
Dedicated ad campaigns, sponsorship or collaboration on the Site:
destek@linasource.com — write **"Advertising / Partnership"** in the subject line.
### ⚖️ Legal Notices (DMCA / Copyright Infringement)
Copyright infringement notices or legal service:
destek@linasource.com — write **"Legal Notice"** in the subject line. Your notice must include:
### 🛡️ Security Vulnerability Reports
If you have discovered a security vulnerability on the Site, in line with our responsible disclosure policy:
destek@linasource.com — write **"Security Report"** in the subject line. We ask that you do not disclose details publicly until the issue is fixed.
For announcements, updates and community: